{
 "id": "Salesforce/CRMArenaPro",
 "owner": "Salesforce",
 "name": "CRMArenaPro",
 "downloads": 1897,
 "likes": 19,
 "last_modified": "2025-07-09T16:37:12.000Z",
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 "citation": "@inproceedings{huang-etal-2025-crmarena,\n    title = \"CRMArena: Understanding the Capacity of LLM Agents to Perform Professional CRM Tasks in Realistic Environments\",\n    author = \"Huang, Kung-Hsiang  and\n      Prabhakar, Akshara  and\n      Dhawan, Sidharth  and\n      Mao, Yixin  and\n      Wang, Huan  and\n      Savarese, Silvio  and\n      Xiong, Caiming  and\n      Laban, Philippe  and\n      Wu, Chien-Sheng\",\n    booktitle = \"Proceedings of the 2025 Conference of the Nations of the Americas Chapter of the Association for Computational Linguistics: Human Language Technologies (Volume 1: Long Papers)\",\n    year = \"2025\",\n}\n\n@article{huang-etal-2025-crmarena-pro,\n    title = \"CRMArena-Pro: Holistic Assessment of LLM Agents Across Diverse Business Scenarios and Interactions\",\n    author = \"Huang, Kung-Hsiang  and\n      Prabhakar, Akshara  and\n      Thorat, Onkar  and\n      Agarwal, Divyansh  and\n      Choubey, Prafulla Kumar  and\n      Mao, Yixin  and\n      Savarese, Silvio  and\n      Xiong, Caiming  and\n      Wu, Chien-Sheng\",\n    journal = \"arXiv preprint arXiv:2505.18878\",\n    year = \"2025\",\n}",
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 "revision": "8c055f5b45f15f7d996ee99277c4d0ea5049c6a8",
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}