{
 "id": "sprinklr-huggingface/CXM_Arena",
 "owner": "sprinklr-huggingface",
 "name": "CXM_Arena",
 "downloads": 833,
 "likes": 3,
 "last_modified": "2025-09-23T07:30:44.000Z",
 "stated_licence": "cc-by-nc-4.0",
 "stated_from": "tag",
 "licence_name": null,
 "licence_link": null,
 "file_licence": null,
 "licence_files": [],
 "sources": [],
 "gated": false,
 "tasks": [
  "text-ranking",
  "text-classification",
  "question-answering",
  "text-generation",
  "text-retrieval"
 ],
 "citation": "@misc{sprinklr_cxm_arena_2025,\n  title        = {CXM Arena: A Unified Benchmark for Customer Experience Management Tasks},\n  author       = {{Sprinklr AI}},\n  year         = {2025},\n  note         = {A consolidated dataset synthetically generated using Gemini-2.0-flash and GPT-4o, encompassing tasks for agent quality adherence, KB refinement, article search and comprehension, intent prediction, and multi-turn RAG with tools. CC BY-NC-4.0.},\n  url          = {https://huggingface.co/datasets/sprinklr-huggingface/CXM_Arena}\n}",
 "signal": "restrictive",
 "reason": "The declared licence (cc-by-nc-4.0) is classified as having use restrictions.",
 "revision": "e530109964f91271f52ba6838463ccc5b4169c5b",
 "stated_evidence": "https://huggingface.co/datasets/sprinklr-huggingface/CXM_Arena/blob/e530109964f91271f52ba6838463ccc5b4169c5b/README.md",
 "file_evidence": "https://huggingface.co/datasets/sprinklr-huggingface/CXM_Arena/tree/e530109964f91271f52ba6838463ccc5b4169c5b",
 "card_nc": false
}