{
 "id": "tasksource/it-support-tickets",
 "owner": "tasksource",
 "name": "it-support-tickets",
 "downloads": 509,
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 "last_modified": "2026-09-23T15:56:17.000Z",
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 "licence_name": null,
 "licence_link": null,
 "file_licence": null,
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 "sources": [],
 "gated": false,
 "tasks": [
  "text-classification"
 ],
 "citation": "@dataset{benitez_pereira_2022_it_support_tickets,\n  author       = {Leonardo Santiago Benitez Pereira},\n  title        = {Classification of IT Support Tickets},\n  year         = {2022},\n  publisher    = {Zenodo},\n  doi          = {10.5281/zenodo.7648117},\n  url          = {https://doi.org/10.5281/zenodo.7648117}\n}",
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 "revision": "e0bbdcb96c84feaa394aaae9c48f8ba4b818451b",
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}